Max Davis-Johnson, associate vice president for information technology and chief information officer, blogs regularly about his vision of transparency, customers and collaboration.
Boise State University recently introduced two significant enterprise system upgrades. Taleo Talent Acquisition was rolled out in June of this year, while Oracle Financials Cloud (OFC) went live in July.
The goals of these projects were varied, and included automating and modernizing our systems and processes, improving the quality and accuracy of information, and allowing resources to refocus on our core missions.
Both projects were tremendous undertakings, with Financial Services, Human Resource Services and the Office of Information Technology leading the efforts. However, all colleges and departments had opportunities to participate in the project processes.
While the transition to any new system is difficult, we are experiencing several challenges that must be addressed. This is the highest priority for Finance, HRS, OIT, Sponsored Projects and our vendor partner Oracle to resolve as quickly as possible.
HRS and OIT are working together with colleges and departments using Taleo to better understand pain points introduced by the new system. Our objective is to listen to the campus to understand the issues, identify changes to streamline processes and intake where possible, and create a lean recruitment process that works for the entire campus.
Finance, Sponsored Projects and OIT also have been meeting with colleges and departments, listening to concerns and identifying issues surrounding the transition to our new Oracle Financials Cloud system. Along with Oracle, we are working diligently to resolve known issues, including problems with reporting and grants data.
We’re making progress; new reports will be available to the campus in the next few weeks, and we’ve identified the cause of the grants data issues and are determining the best solution to correct the information. As soon as reporting and grants data issues are resolved, we’ll start focusing on additional campus improvements for the OFC system.
The Office of Information Technology, our University partners and Oracle are committed to doing everything we can to make these systems work better for you.
– Max Davis-Johnson
Questions and feedback are encouraged. Email firstname.lastname@example.org.